Indian Army started ‘Project Naman’

Indian Army Started 'Project Naman': A Noble Initiative for Veterans

Discover the Indian Army's 'Project Naman,' a groundbreaking initiative that offers support to veterans and their families. Learn how it provides grievance redressal, government services, and pension updates through the Sparsh Portal.

Introduction

The Indian Army, renowned for its valor and commitment to the nation's security, has recently embarked on an inspiring mission known as 'Project Naman.' This visionary endeavor aims to create a facilitation and grievance redressal center dedicated to veterans and the next of kin of personnel who sacrificed their lives for the nation. The project's first center was established in Delhi Cantonment, promising convenience, government services, and streamlined pension updates. In this article, we delve into the details of 'Project Naman' and the Sparsh Portal, shedding light on its significance and impact on the lives of veterans and their families.

Indian Army started ‘Project Naman’

Indian Army Veterans Directorate's Partnership

The Indian Army Veterans Directorate, a crucial branch in the army, displayed its commitment to honoring veterans by signing a Memorandum of Understanding (MoU) with HDFC Bank Limited and CSE e-Governance India Limited for Project 'Naman.' This partnership underscores the army's dedication to providing exemplary services and support to those who have served their nation with unwavering dedication.

Navigating the Sparsh Portal

The 'Sparsh Portal,' another significant component of this initiative, was launched by the Defense Ministry. This portal streamlines the pension approval and disbursement process for the armed forces. Its primary objective is to provide defense pensioners with a transparent view of their pension accounts, offering a comprehensive history of events and entitlements from the initiation of their pension until its expiration.

The Impact of 'Project Naman'

'Project Naman' stands as a testament to the Indian Army's commitment to its veterans. It offers a range of services and support, including:

1. Grievance Redressal: Veterans and their next of kin can seek assistance and resolution for their grievances, ensuring their concerns are addressed promptly.

2. Government Services: The common service center within 'Naman' provides access to various government-to-customer services, making administrative tasks more accessible and efficient.

3. Pension Updates: The project facilitates the updating of pensioners' accounts through the 'Sparsh Portal,' ensuring pensioners receive their dues promptly and accurately.

4. Transparency: The 'Sparsh Portal' guarantees transparency in pension-related matters, building trust among pensioners.

Veterans' Voices: Real Stories

As we explore 'Project Naman,' it's essential to hear from those directly impacted by this initiative. Let's delve into the stories of some veterans and their families who have benefited from 'Project Naman.'

A Lifeline for Veterans

Rajesh Kumar, a retired army major, shares his experience, "Project 'Naman' has been a lifeline for veterans like me. The grievance redressal center helped resolve an issue with my pension, and the Sparsh Portal ensures I have a clear view of my pension account."

Empowering the Families

Sneha Kapoor, the wife of a fallen soldier, emphasizes the significance of 'Project Naman' for families like hers, saying, "Losing my husband was devastating, but 'Naman' provided support and assistance when we needed it the most. It empowers the families of our brave soldiers."

FAQs

Q: What is the primary objective of 'Project Naman'?

 'Project Naman' aims to set up facilitation and grievance redressal centers for veterans and the next of kin of deceased personnel, offering government services and pension updates.

Q: How does the Sparsh Portal benefit defense pensioners?

 The Sparsh Portal provides transparency in pension-related matters, offering a complete history of events and entitlements from the initiation of pension until its expiration.

Q: Who collaborated with the Indian Army Veterans Directorate for 'Project Naman'?

 The Indian Army Veterans Directorate signed an MoU with HDFC Bank Limited and CSE e-Governance India Limited to support 'Project Naman.'

Q: Can veterans access government services through 'Project Naman'?

 Yes, 'Project Naman' includes a common service center that provides access to government-to-customer services, making administrative tasks more accessible.

Q: Is 'Project Naman' only for veterans, or does it include their families?

 'Project Naman' is designed to support both veterans and the next of kin of deceased personnel, ensuring comprehensive assistance.

Q: How can veterans and their families benefit from 'Project Naman'?

'Project Naman' offers grievance redressal, government services, pension updates, and enhanced transparency, ensuring the well-being of veterans and their families.

Conclusion

'Project Naman' reflects the Indian Army's commitment to its veterans and their families, providing them with essential support, grievance redressal, government services, and pension updates. Through the Sparsh Portal, it ensures transparency and accountability in pension matters, offering a lifeline to those who have served the nation with unwavering dedication. As we celebrate this noble initiative, let's remember the sacrifices made by our armed forces and their enduring spirit.

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